Terms of Service
The operational framework for our partnership.
1. Agreement to Terms
By engaging Louis and Manasseh Services LLC ("Agency," "we," "us") for digital marketing services, you ("Client") agree to be bound by these Terms of Service. These terms govern the relationship between the Agency and the Client for the provision of all services outlined in the agreed-upon Service Agreement or Statement of Work.
2. Digital Marketing Service Conditions
The Agency agrees to provide digital marketing services as detailed in the Client's specific Service Agreement. The Client understands that the Agency will utilize best practices but makes no guarantees regarding specific outcomes such as search engine rankings, lead volume, or revenue, as these are subject to external factors beyond our direct control.
3. Timelines and Client Responsibilities
Project timelines are estimates and are contingent upon the Client's timely provision of necessary assets, information, feedback, and approvals. Delays on the Client's part may result in an extension of the project timeline. The Client is responsible for the accuracy and legality of all content and materials provided to the Agency.
4. Payment Terms
The Client agrees to pay all fees as specified in the Service Agreement. Services are typically billed on a monthly retainer basis, payable in advance. All third-party media spend (e.g., Google Ads, Meta Ads) is the direct responsibility of the Client and is not included in the Agency's service fees unless explicitly stated otherwise. Late payments may result in a suspension of services.
5. Legal Disclaimers
The Agency will perform all services with professional skill and care. However, the Agency cannot and does not guarantee specific results from its digital marketing services. The digital marketing landscape is constantly changing and is influenced by factors beyond our control. Therefore, we do not guarantee a particular ranking, level of traffic, or number of conversions. The Agency's liability for any claim arising from our services is limited to the total amount of fees paid by the Client to the Agency in the preceding three (3) months.
6. Termination
Either party may terminate the Service Agreement with thirty (30) days' written notice. The Client is responsible for all fees incurred up to the date of termination. Upon termination, the Agency will cooperate in the transfer of all Client-owned assets and data.